• Typ ofertyPraca stała
  • Pensja: nie podano
  • Firma: Randstad Polska Sp. z o.o.
  • Kontakt: Maciej Kusiński
  • Telefon: 697 540 673
  • Język obcy: niemiecki
  • Doświadczenie: Nie wymagane


  • Miejscowość: Łódź
  • Region: łódzkie
  • Państwo: Polska
Service Desk Agent is the first person who has contact with customers in need of IT support. On this role you will be a part of a team responsible for solving customers problems. Servce Desk is perfect place to develop your linguistics skills and start your career in IT area

What we offer:

  • Employment stability.
  • Access to innovative technologies with which we work on a daily basis.
  • Wide range of trainings, courses, conferences.
  • Diverse and international working environment.
  • Attractive location
  • Friendly atmosphere
  • Opportunities for professional growth and promotions.
  • Development opportunities in all directions.
  • Work-life balance

Your tasks:

  • Supporting customers
  • Dealing with phone/emails requests from our customers located all around the globe
  • Performing 1st line support, including: diagnosis and resolution wherever possible
  • Receiving, logging, classifying and prioritizing incident and calls
  • Cooperating with more advanced lines of support to deal with more complicated technical issues reported by our Customers

What we expect:

  • Good command of English language (at least B2)
  • Good command of German language (at least B2)
  • Good communication skills
  • Team player and „can do” attitude
  • Customer service / IT experience will be an asset, but it’s not required
  • Basic knowledge of Windows 10 and MS Office package

    You can apply here: https://randstadpl.traffit.com/public/form/a/dll4M0ptVT0=
Wysłanie CV do pracodawcy jest jednoznacze ze zgodą na przetwarzanie danych osobowych:
"Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb rekrutacji, zgodnie z ustaw z dnia 29.08.1997 r. o ochronie danych osobowych (Dz. U. 2002 r. nr 101, poz. 926, ze zm.)"