Our People team

We call it Monzo Magic. Mission. Action. Growth. Inclusion. Care. It runs through everything that we do and within the People Team it’s how we set Monzo up for success by bringing mission-led people together to do work and banking differently.

We foster a culture that centres on our customers and brings together the best of tech with the best of banking. We empower a diverse, high-performing, innovative and agile workforce in doing the most impactful work of their careers to date.

We’re looking for a visionary and highly strategic leader to shape and lead how we streamline people processes and use technology to leverage the impact and value of our global workforce.

Reporting directly to our VP, Reward & People Operations, this role will own and lead Monzo’s vital people operations pillars: People Technology, People Analytics & Insights, Global Mobility, and People Operations & Payroll.

You’ll play a key role by…

• Creating and championing a multi-year strategy and technical roadmap that aligns with our overall business goals
• Setting and driving the AI strategy across the People Team
• Navigating governance and Executive stakeholder management
• Acting as a thought leader, bringing the best industry practices to drive automation and digital transformation
• Leading activity to mature our people analytics capabilities
• Collaborating with team leads to manage strategic relationships and optimise commercial budgets with external tech vendors
• Championing strong governance, control frameworks and auditable processes
• Overseeing the review of Monzo’s global payroll infrastructure and operations

Direct reports

• People Operations & Payroll Lead
• Head of People Technology (Systems & Data)
• Global Mobility Lead
• People Analytics & Insights Specialist (new role to hire)

We’d love to hear from you if…

• You’ve got extensive experience designing and leading People Operations and Technology strategies at scale
• You know the inner workings of People infrastructure inside and out – from payroll cycles and global mobility frameworks to managing complex enterprise HRIS ecosystems
• You are a collaborative, consultative leader and expert stakeholder manager
• You are deeply clued up on GDPR, data privacy laws, localised payroll regulations and international employment compliance

Experience in any of the following systems (desirable, not mandatory): Hibob, Workday, Greenhouse, Lattice, Peakon, Globalshares, Pave, Looker.

What’s in it for you

• Competitive salary range + Equity + Incentive Awards tied to your performance
• This role can be based in our London office, but we're open to distributed working within the UK
• We offer flexible working hours
• £1,000 learning budget each year
• We will set you up to work from home; all employees are given Macbooks