Lead Product Manager

Our Mobile team

At Monzo, we believe managing your mobile plan should feel as simple and transparent as managing your money. With Monzo Mobile, we’re bringing that experience to connectivity, helping customers stay connected with a product that feels intuitive, flexible and genuinely useful.

We’ve launched our mobile offering and are now focused on the next phase of growth. That means reaching more customers, improving how they discover and engage with Monzo Mobile, and exploring how we can serve broader connectivity needs over time.

You’ll play a key role by...

• Setting the product strategy for Monzo Mobile, identifying where we can win in connectivity and translating that into clear priorities, bets and trade-offs.
• Owning growth and business performance for the area, using customer, market and data insight to drive adoption, engagement and retention.
• Leading multiple workstreams across the product area, ensuring teams are focused on the highest-impact opportunities.
• Partnering closely with Marketing, Operations and Customer Experience to improve the end-to-end customer journey.
• Building a strong understanding of the commercial drivers of the business.
• Working with external partners where needed.
• Influencing senior stakeholders across Monzo.
• Coaching and raising the bar for product thinking across the team.

We’d love to hear from you if…

• You’ve led and scaled consumer digital products or product areas with meaningful customer and business impact.
• You’re able to set strategy in ambiguous spaces and translate it into clear execution plans.
• You’re highly analytical and comfortable using data to identify opportunities, make decisions and measure impact.
• You’re commercially minded and can balance customer value with business outcomes.
• You’re excellent at influencing senior stakeholders and aligning multiple teams behind a shared direction.
• You care deeply about customer experience and know how to make complex products feel simple.
• You’ve led large, cross-functional initiatives and are comfortable operating across product, marketing, operations and technology.
• You’re thoughtful, low-ego and excited by what we’re building at Monzo.

What’s in it for you

• £120,000 - £140,000 range + Incentive Awards tied to your performance.
• We’ll help you relocate to the UK.
• We can sponsor your visa.
• This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
• We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
• £1,000 learning budget each year to use on books, training courses and conferences.
• We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.